Senior UX Designer & Researcher
(SaaS/B2B and E-Commerce)
Resume
Beth Hart
Senior UX Designer (SaaS/B2B & E-Commerce) and Researcher with 12+ years of experience. I am an organized worker with high attention to detail. I have experience with Figma, FigJam, Sketch, InVision, Miro, Balsamiq, OmniGraffle, UserZoom, Jira, & Confluence.
Senior Product Designer
Vroom
New York, NY
June 2021-Jan 2024
Vroom is a used car e-commerce company. I've worked on the customer facing process from checkout to titles and plates both for the native app and web. I also worked on the software used to manage internal processes such as reconditioning, inventory, and processing customer documents which leverages artificial intelligence.
Additionally
• Successfully worked with remote teams nationally and internationally ~3 years
• Design system contributor. Material Design was the foundation.
• Ethnographic studies
• Defined onboarding process for new designers
• Agile software development: Led team training to align design team practices with agile structure. This included training on agile methodology, creating outcome and problem statements, creating/pointing Jira tickets, working with Engineering Ops to create a design team Kanban board & dashboard, and encouraging team adoption.
Skills
• Dovetail: this is the best research and analysis tool I've ever used
• Triple Diamond
UX Designer
Frontline Education
Rockville Centre, NY
Feb 2016-May 2020
Frontline Education is a leading provider of SaaS, B2B EdTech solutions for school administers. My focus area was with Professional Development and Special Education software.
• Successfully worked on remote teams 4+ years
• Research, analysis, & reporting
• Workflows, ideation, wireframing, prototyping, usability studies, high & low fidelity assets
• Collaboration with product managers, developers, as well as sales, customer support, & implementations
• Design thinking & double diamond processes
• Information architecture & working with design systems
Additional skills/interests:
• Heuristic evaluations
• Accessibility
• Artificial intelligence/machine learning
• Teaching/training/giving presentations on various topics
• Defining & refining team processes
UX Designer
Freelance
Massapequa, NY
Jan 2015-Nov 2015
• Wireframing, Prototyping, Prototype Testing and Analyzing
• Research and Analysis, User Scenarios, User Flows
• Wordpress & Bootstrap
• Designing & building websites
Web Designer/
UX Designer
Nicolock
Lindenhurst, NY
March 2008 - Nov 2014
• Website planning including creating user flows, information architecture,
wireframes, prototype testing, analyzing, writing copy, collecting photos,
and communicating with developer.
• Designed & built websites
• Email marketing, designed & coded pieces using Mailchimp & Constant Contact
• Updated and maintained the Nicolock website
• Created landing pages & tracked results
• Email marketing, designed & coded pieces using Mailchimp & Constant Contact
• Wrote radio & video scripts. Coordinated with voice-over and production companies
• Created banner ads
• Planned and implemented photo shoots. Worked with models
• Created all web portions for conferences including promotion and registration
Art Director/Marketing
Emmaus Road Publishing
Steubenville, Oh
1996-2007
• Managed graphic designers
• Designed and built conference website
• Designed & laid out book covers & inside pages
• Designed cover & inside pages for monthly magazine
• Designed & laid out yearly calendar & bookstore catalog
• Planned & implemented photo shoots